Cart 0

Say Hello To Our Lovely Team



Lauren our Nursery Manager has met the amazing milestone of being at First Steps for 10 years. Lauren has been at our nursery in Poole from the very first day we opened the doors to our children and customers. She has been there to develop the nursery as it has expanded and is an irreplaceable member of our team. Lauren has the highest level of early years qualification and is an expert in her field, this is reflected in her expert team that she mentors and guides. Lauren is always willing to be hands on with the children and is truly the face of the nursery for our families. As is summed up by some words from our parents ‘Lauren….well words can’t describe the sterling job she does and always with a smile’ E.Hannam ‘Lauren is a fantastic manager always polite, respectful and happy to help with queries big or small.’ S.Richards. Thank you Lauren for all your hard work and dedication for the last 10 years.




Level 3 Apprentice - Baby room - Tasha has been with us for over a year now and spent this time in our baby room. She is currently a level 3 apprentice and enjoys bringing lots of new ideas into the setting. Tasha is very organised and will always welcome you with a smile.



Kelly is a level 3 practitioner who has been part of the team for over 7 years. She is part of our baby room team however Kelly is versatile has spent time in all of our rooms throughout her time with us.. She enjoys finding new ideas to do with the youngest children in our setting and is very good and helping them to make their transition to the toddler room. Kelly is an important member of our team who will always welcome you with a smile



Natalie is a level 3 practitioner. Natalie has returned to the setting in 2017 after spending the last few years exploring different paths. She is now part of our busy Little Steps team and is great at helping the children become independent individuals. The children have taken an instant like to her and she has slotted back into the first steps team as if she’s never been away.



Ella has been with the nursery since it opened in 2010 and has completed both her level 2 and level 3 qualifications in the setting. Ella has worked across all of our rooms and is particularly fond of Baby Room and Holiday Club. Ella coordinates the holiday club in Lauren's absence and is also our Baby Room leader. Ella can also be found in charge of the nursery in the absence of Lauren or Chantelle at times so feel free to ask her questions.



Danielle – Nursery Assistant- Danielle has recently joined the Little Steps team. She is working towards her childcare qualification. Danielle is very creative and is always bringing new craft ideas into the room.



Misty has been with the nursery since 2015 and has recently completed her level 3 qualification in childcare. Misty is practical and hands on with the children and currently works in our Little Steps room with Sarah. Misty has a great rapport with our children and is often bringing in new and exciting ideas.


Syd runs our busy Big Steps room and ensures the children are ready to make the transition from Pre School to Big School. In the absence of the management team Syd steps into the role and ensures the nursery continues to run smoothly. Syd is also joint SENCO with Sarah.



Holly has recently begun her Level 3 in Child care with us at First Steps. The children have taken an instant like to her as she is very keen to get creative with all of the children and doesn’t shy away from a messy activity!


Monika is currently the newest member of our little steps room. Monika is currently a level 3 apprentice and is always bringing new ideas she has learnt to the pre school room. She is keen to get involved in all aspects of the children’s play and is not afraid to get messy!



Rachael is working in our toddler room leading a small team to prepare our children for using the potty, to become more independent and to most importantly have fun whilst at nursery.



Bex has completed her level 3 qualification and has several years’ experience in the early years sector. Bex has recently returned from maternity leave with her daughter who is now a member of our baby room she is a valued member of our toddler room.She is always finding ways to keep our two year olds entertained and can often been found creating a story with our puppets.


Katie is the newest member of our toddler team she is embarking on her level 3 qualification here at First Steps. Katie has built up a fantastic relationship with the children and is a calm and caring member of the team.



Chantelle is our Deputy Manager and has been at First Steps for over nine years now. She has completed her foundation degree and assists Lauren in the day to day running of the nursery. Chantelle is also joint SENCo with Syd and is always around to offer advice and guidance to parents. She also brings her little boy to nursery with her.



Bailey is working with our babies as she completes her level 3 training. She is fantastic with this age range and is able to build excellent relationships with the youngest children in our care.



Thereza is our nursery cook (and also Syd’s mum) she is always making us yummy and nutritious snacks and meals. She also comes into the room and has fun with all the children too!



Sarah has a BA (Hons) in early years and has 10 years+ experience with the pre school age range. Sarah is professional, dedicated and consistently brings new and exciting ideas and activities into our Little Steps Pre School. Sarah also runs our after school club and can often be seen driving one of our nursery vans collecting the children from school.



Louanna works in our Little Steps room she is embarking in her level 3 training. Louanna has two children so brings her experience to create brilliant play experiences for the children.



Jenny works in our Big Steps room she has previous experience within primary schools and is able to bring her knowledge and experience to implement exciting activities for the children. Jenny loves a creative activity!